Refund policy
Risk‑Free Return Policy
You’re not “stuck” with AlgaeCal if you don’t like it. That’s because you get 1 full year to try any of our products. If for whatever reason you’re not satisfied, we’ll refund all unopened and even partially used bottles. All you need to do is contact us for a Return Merchandise Authorization (RMA) number, and send back the unopened bottles within 1 year of purchase. You can reach us at:
USA/Canada : tel:18008200184
International : tel:15108783804
Email: support@algaecal.com
You will receive an email within 1 business day with the RMA number and instructions on how to return your product. All refunds will be processed within 12 business days of receiving the package. After a return has been processed, it may take up to 12 business days for the Bank to process the refund to the credit card.
Important Notice: Packages returned without an RMA number won’t be accepted so please make sure to get one before sending it back. Return postage costs are the responsibility of the customer.